Privacy Policy

Privacy Policy

At Flux Forward, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, store, and protect your data when you access our website and services. By using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

When you use Flux Forward, we may collect the following types of information:

A. Personal Information
  • Name
  • Email Address
  • Phone Number (if applicable)
  • Payment Details (processed securely by third-party payment providers)
  • Account Credentials (username, password, and profile information)
B. Non-Personal Information
  • IP Address
  • Browser Type and Version
  • Device Information (operating system, screen resolution, etc.)
  • Pages Visited and Time Spent on the Website
  • Course Progress and Activity Logs
C. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to improve user experience, analyze site traffic, and enhance security. You can control cookie settings in your browser.

2. How We Use Your Information

We collect and use your information to:

  • Provide and improve our courses and services
  • Process transactions securely
  • Send important account-related notifications
  • Offer customer support and respond to inquiries
  • Personalize your learning experience
  • Analyze user behavior to enhance platform functionality
  • Prevent fraud, security breaches, or misuse of our services

We do not sell, rent, or trade your personal information with any third party for marketing purposes.

3. Data Protection & Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse, including:

  • Encrypted storage of sensitive information
  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security audits and software updates
  • Restricted access to user data (only authorized personnel can access it)

However, no online platform can guarantee 100% security. Users are advised to use strong passwords and avoid sharing account credentials.

4. Sharing of Information

We may share your information in limited situations:

A. With Trusted Third-Party Service Providers

We work with third-party companies to process payments, manage emails, and provide analytics. These providers have their own privacy policies and are contractually obligated to protect your data.

B. For Legal Compliance

We may disclose your information if required by law, to comply with a legal process, or to protect the rights and safety of our users and platform.

C. Business Transfers

If Flux Forward undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the business transition.

5. Your Rights & Choices
A. Access & Update Your Information

You can access, edit, or delete your personal information in your account settings.

B. Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails, you can unsubscribe using the link in our emails.

C. Request Data Deletion

Users can request the deletion of their personal data by contacting us at [Your Contact Email]. However, certain data may be retained for legal, security, or operational purposes.

6. Data Retention Policy

We retain user data for as long as necessary to provide our services and comply with legal obligations. Account-related information may be retained even after account deletion for fraud prevention and compliance reasons.

7. Children's Privacy

Our courses and services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If we discover that a child has provided us with personal information, we will delete it immediately.

8. Third-Party Links & External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage users to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications. We encourage users to review this policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: support@fluxforward.in

By using Flux Forward, you acknowledge that you have read, understood, and agreed to our Privacy Policy.